Frequently Asked Questions at United Storage of America

Our FAQ page has the answers to a few of the questions we hear from our customers the most. If you don't see the answer to your question below, head to our Contact page to drop us a line or give us a call today!

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

Where can I find United Storage of America?

Our facility is located at 1614 Grand Army of the Republic Hwy Rte 6. Why don’t you come and pay us a visit?

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

Are you located in Swansea, MA?

We sure are! United Storage of America is only 3 miles from Swansea town hall via Milford Rd and US-6 W. That’s just a 7-minute drive.

What times are you open for access?

Our facility is open daily from 6:00 AM to 7:00 PM.

Do you observe any special holiday hours?

United Storage of America closes on the following days:

  • New Year’s Eve (from 2:00 PM)
  • New Year’s Day
  • Easter Sunday
  • Memorial Day
  • July 4th
  • Labor Day
  • Thanksgiving Day
  • Christmas Eve (from 2:00 PM)
  • Christmas Day
Other than Swansea, which neighborhoods do you serve?

We’re also the top storage facility with residents of Somerset, Seekonk, Fall River, Warren, Bristol, RI, Barrington, and East Providence.

Do you have drive-up access?

We sure do. Thanks to our spacious aisles, there’s plenty of space for you to drive your vehicle up to your storage unit and park directly outside. It makes moving in a breeze!

What security features do you have?

Full fencing, gated access, surveillance cameras, security lighting, and resident managers are present at our facility.

How can I pay my bills?

We accept Mastercard, Visa, and Discover online or over the phone. You can also pay in person with cash, card, check, or money order. Sorry, we do not currently accept American Express.

How do I get started?

Feel free to reach out to our friendly team. We’re renowned for our helpful and knowledgeable customer service, and we’d love to hear from you. Thank you for choosing United Storage of America!

Big or Small - United Storage of America Stores it All

Browse our articles for answers to all your frequently asked storage questions. If you still need help, our friendly storage professionals are happy to assist you. We can also provide advice on packing, transporting, and storing your possessions. 

United Storage of America is proud to offer friendly, personal, and secure self storage. Our facility provides indoor storage units, traditional drive-up storage units, excellent customer service, and online payments.

Our security features include well-lit storage units and on-site managers for your peace of mind. Our quick and easy online rental process makes renting a storage unit with us a breeze. Rent your storage unit or pay your bill with just a few clicks.

View our rates